A clear path when something goes wrong.

How returns work

1. Sign in and open the relevant order.
2. Contact MOTEVRA support with the order number, item and reason for return.
3. We review eligibility and provide return instructions when approved.
4. After the returned item is received and reviewed, the applicable refund is processed.

Important product checks

Do not install or use a product you believe is defective or incorrect before contacting support. Keep packaging, labels and order information where possible.

Some items can have different return conditions because of fitment, electrical, hazardous-material or supplier requirements. Final eligibility is based on the applicable order and product terms.